About this Notice – Collection Notice
We respect your privacy
At TND, our mission is to be the leading and trusted destination where gaming enthusiasts and tech professionals can find and buy the products they love.
Protecting all the information we collect and using it only in ways you would expect will help us meet this mission and deliver happiness and excitement to all our customers, suppliers and employees.
Our approach to privacy is based on the following:
Who we are
This policy applies to TND ABN 15 649 463 552 (TND).
TND Privacy Notice
How we collect your personal information
Collecting information from you
We typically collect your personal information directly from you. This can happen in different ways, including when you:
Collecting information from other sources
We may also collect information about you from third party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners.
Examples of the information we receive from other sources include:
We use this information, alone or in combination with other personal information we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and services.
What personal information we collect
The personal information we collect depends on how you interact with us:
When you set up an Account, you provide us with:
When you order products or services from TND, we ask for information to process your order including:
We may ask for additional information when you nominate someone else to collect products on your behalf, to help us make sure that this is a legitimate direction.
We also assign a Customer ID to Web site visitors to verify the user’s identity and for use as account numbers in our record system.
We use CCTV cameras and other security devices to protect our premises, to ensure the safety of our staff and to prevent and assist in the investigation of incidents. If you visit our premises your image may be captured by these devices.
Anonymity and pseudonymity
You can remain anonymous or use an alias when making a general enquiry about our services and products through email, online chat or the ticket system.
However, we may need you to provide personal information to facilitate enquiries about your orders, warranty claims and for other purposes as part of us providing service to our customers and website visitors.
How we use your personal information
Your personal information is mainly used to ensure efficient processing of orders and delivery of exceptional services. This includes:
We will not sell, rent, or loan any identifiable personal information to any third party without your consent, unless we are legally required to do so.
TND will not use personal information for any purpose not covered in this policy, without your consent.
We send marketing emails, pop-ups, SMS and other communications, with your consent.
TND does not send unsolicited “spam” mail.
Unsubscribe / Opt-out
Our site gives users the opportunity to opt-in to marketing communications from us. We only send marketing communications to users who exercise that option.
All our marketing communications also contain an opt-out function that can be used at any time.
Users can also ask us directly to remove their information from our database, to opt-out of future communications or to no longer receive any communications about our products and services.
To do this, send an email to: firstname.lastname@example.org
Advertising, cookies and on-line tracking
We use a range of different products and services to help us present you with products and services you may like.
Who we share your information with and why
We may share your data with others but only to help us in our business. This includes:
Where we transfer your personal data to third parties or service providers, we will make appropriate arrangements to ensure processing is compliant with applicable data protection law. Some of these service providers may be located outside Australia however we always ensure they take the same level of care with your personal information that we do.
We will not disclose or share your personal information, including information about your orders or contact information, other than as described in this policy or with your consent.
Third-parties and third party sites
Links to third party sites
The TND website contains links to other sites.
We encourage you to be aware when you leave our site and to read the privacy policies of each and every web site that collects personal information. TND is not responsible for the privacy practices or the content of those other sites.
Third party suppliers etc
Where you provide information directly to those third parties, TND is not responsible for the privacy practices of those companies.
What steps we take to keep your information safe
TND takes all reasonable steps to keep your personal information safe. This includes the following:
If you have any questions about the security at our web site, please send an e-mail to email@example.com.
Management of your account
You are solely responsible for keeping your passwords including the password to your TND account confidential and secure. You should use passwords that are strong and are not used elsewhere to maintain the highest level of security for your account.
If you believe that the security of your account may be compromised please contact us immediately as firstname.lastname@example.org.
How can you access or correct your information
You have the right to access personal information we hold about you and to ask that your personal information be corrected or updated.
To do this, please contact our Privacy Officer at the contact details included below.
Correct/Update Account Information
If you would like to correct or update Account information you can do this by going to your “Account Information” functionality and amending any information you have previously provided. Alternatively, you may contact us by emailing the address provided below:
web site: Update/Modify Account Information
Deletion of information
If you would like to request that other personal information we hold about you be deleted, you can contact us at email@example.com with your request.
Opt-out of marketing
You may opt-out of receiving marketing information from us at any time by:
How to contact us if you have any concerns
If you have any questions or concerns about the way that we collect or use your personal information, you can contact the TND Privacy Officer at any time by using the following contact details:
Unit 3, 57 Fairford Road
Padstow, NSW 2211, Australia
Changes to this policy
If you have questions or concerns regarding this policy, please contact our Privacy Officer using the contact details above.